Telemarketing

Telemarketing

Telemarketing - Yogyakarta

General Qualification

  • Bachelor Degree from any major.
  • Proven experience as telemarketer or similar. sales/customer service role.
  • Proven track record of successfully meeting sales quotas. preferably over the phone.
  • Working knowledge of relevant computer program and telephone systems.
  • Excellent communication and presentation skills.
  • Skilled in negotiation and dealing with complaints.
  • Persistent and results-oriented.
  • Patient and able to handle customer rejection.
  • Placement Yogyakarta.

Job Description and Responsibilities

  • Cold call people using a given phone directory to sell products.
  • Answer incoming calls from prospective customers.
  • Use scripts to provide information about product’s features, prices etc.
  • Ask pertinent questions to understand the customer’s requirements.
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
  • Record the customer’s personal information accurately in a computer system.
  • Deal with complaints or doubts to safeguard the company’s reputation.
  • Go the “extra mile” to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and record useful information.